We are committed to ensuring transparency and clarity in all aspects of our services, including customs and duties fees for international orders. Please take a moment to review our policy regarding customs and duties fees, as orders may be subject to customs:
Customs and Duties Fees: When placing an international order with us, it's essential to understand that you may encounter additional customs or duty fees upon receiving your shipment. These fees are determined by the customs regulations of the destination country and are beyond our control. They can vary depending on factors such as the type of product, its value, and the country it's being shipped to.
VAT and Customs Duties: Upon the arrival of your package in the destination country, you may be subject to Value Added Tax (VAT) and customs duties. Value Added Tax is a consumption tax added to the value of goods and services, while customs duties are tariffs or taxes imposed on imported goods. These charges are imposed by the customs authorities of the destination country and are your responsibility to cover. They are not included in the price of the products or the shipping cost you pay at checkout.
Currency Conversion: When making a purchase in a currency different from your local currency, it's important to be aware that your bank or credit card company may apply their own conversion rates and fees. This can result in slight differences between the amount you see at checkout and the final amount charged to your card. We recommend contacting your financial institution for further information on currency conversion rates and any associated fees.
Contacting Local Customs Office: If you have any questions or concerns regarding VAT, customs duties, or other import regulations, we encourage you to reach out to your local customs office for guidance and clarification. They are best equipped to provide information specific to your country and can help ensure a smooth customs clearance process for your shipment.
Responsibility for Payment: It's important to note that you are responsible for the payment of any import duties, taxes, or fees incurred upon receiving your order. Failure to pay these fees may result in delays or the refusal of delivery by customs authorities.
Disclaimer: While we strive to provide accurate information regarding customs and duties fees, it's important to understand that customs regulations and fees can change unexpectedly. We cannot guarantee the absence of unforeseen changes in customs regulations or fees imposed by the destination country.
By engaging with us and placing an order, you acknowledge and agree to adhere to the customs and duties policies outlined above. We appreciate your understanding and cooperation in complying with these regulations to ensure a seamless shipping experience for you.
Should you have any further questions or concerns regarding customs and duties fees, please don't hesitate to reach out to our customer support team. We're here to assist you and provide any additional information you may need to facilitate your international order.
Please note that this policy is subject to periodic review and updates to reflect changes in customs regulations or company practices. We remain committed to providing transparent and reliable information to our valued customers.
